Working at DECI

Working at DECI can be a very rewarding experience.  Seeing individuals meet their potential and helping them achieve their vocational goals is gratifying.  DECI will use any resources it has available to make the best possible hiring decisions.  We want to hire staff who are generally good natured and hard working.  A lot of our jobs require a minimum of high school diploma or GED. Some services positions may require specialized training and/or a college degree.

DECI is an equal opportunity employer and prohibits discrimination against any applicant or employee on the basis of sex, race, color, national origin, creed, age, veteran status or disability.
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DECI is a drug-free workplace. We require drug screening and a criminal background check on all of our potential staff as part of our employment process. DECI also reserves the right to use random drug screening.

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​​CURRENT OPPORTUNITIES

Part-time Production Worker

Department Coordinator

Quality Assurance

Production Assistant (Temporary)

Production Associate - Part-Time

Customer Service Representative

Submit Resume

Department Coordinator

M-F  8:15am - 4:15pm
​ESSENTIAL DUTIES, RESPONSIBILITIES AND EXPECTATIONS

• In cooperation with manager, coordinate all aspects and activities of department, through subordinates to utilize individuals’ skills and maximize results.  Provide supervision for all department staff. 
• Consult with manager to plan and execute long and short-term goals within the department.
• Responsible for specific assignments, job design, layout of work area, and review of job results.
• Follow applicable quality procedures and work instructions.
• Work cooperatively and professionally with DECI staff, clients and other contacts.  Maintain good public relations with customers and professional contacts.
• Schedule jobs and layout to efficiently use the staff, clients, department and the facility.
• Responsible for making sure sub-departments receive equipment, materials, and supplies as needed.
• Responsible for staff and client safety in the department.
• Responsible for physical condition of the department, equipment and supplies to include maintenance, safety and security.  Responsible for all documents, files, reports, assets and inventories in department.
• Work effectively with DECI staff and clients to achieve maximum rehabilitation and department goals; coordinate the efforts of supervisors and program staff to achieve the rehabilitation and normalization objectives established.
• Understand and interpret DECI, ISO and CARF policy and procedures to staff.
• Advise manager on staffing/personnel issues in accordance with legal standards and DECI procedures.
• Coach subordinates on improvement in work habits, productivity and quality of work.
• Advise manager on staff’s proficiency related to performance evaluation criteria and regular work and performance issues.
• Coordinate department schedule with manager.  Responsible for approving KRONOS time of subordinates and coordinating the completion of client ratings in assigned department.
• Recommend and participate in staff development activities to support staff development. 
• Focus on efforts to increase positive staff morale.
• May assist with persons with disabilities (includes restraining in an emergency, if NCI certified).
• Assist with locking up and securing building, as assigned.
• Other duties as assigned.

 
QUALIFICATIONS

• Associates degree in a related field (industrial management, business, etc.) or a minimum of five years in supervisory role in a similar industry.  Bachelor’s degree preferred.
• Successful work experience in a manufacturing or production organization.
• Analytical, organizational, leadership, supervisory skills and problem solving abilities as evidenced by interview and past experience.
• Initiative and responsibility to deadlines and job demands will be important.  Flexibility to adapt to varied requests and interrupted schedules
• Excellent communication skills, ability to work cooperatively with all levels of individuals.  Ability to provide conflict resolution and remain unbiased
• .Demonstrated understanding of production schedules, production capacity of workgroups, organization of work areas, facilities, safety as well as ability to effectively apply this knowledge.
• Good math, recording, proof reading and writing skills.  Quality assurance experience.
• Physical ability to carry, move or lift at least 35 lbs. to demonstrate and/or perform production tasks.
• Fluency in English language.
• Valid driver license and reliable transportation.

APPLY IN PERSON OR ONLINE ONLY. 
1717 Lawson St, Durham, NC 27703
ww.deci.org

NO PHONE CALLED PLEASE. This post will be taken down when position is filled.

Submit Resume

Production Associate - Part-time

M-F – 27.5 hours per  week.  Hours are 8:20am-2:20pm or 10am-4pm.
​ESSENTIAL DUTIES, RESPONSIBILITIES AND EXPECTATIONS
Note: This position will work in production / assembly and may include sitting down and/or standing.

• Perform production tasks under close direction following detailed instructions. Perform well-defined routine duties according to quantity and quality goals. May require repeating motor actions for extended periods.
  
• Assist in keeping clean and orderly work area; maintain all property, equipment, tools and products in good condition.
  
• Follow applicable quality procedures and work instructions; always be aware of safety and immediately report any unsafe working conditions to the supervisor or administration. Report all accidents or incidents within 1 hour to supervisor or administration.
  
• Move and handle production supplies as required. Move and transport materials and finished product between work areas and dock areas as needed.  Load and unload trailers.
  
• Perform material handling duties under close direction requiring basic use of hand jacks, bailer, banding machine.
  
• Conduct repetitive inspections following standardized methods.  Visually inspect parts and kits for missing parts, defects, product damage or visual quality problems under direction & supervision.
  
• Counting and recording duties for verification purposes.
  
• Regular attendance is required.
  
• No education or experience required.  Some training is preferred.  Comprehensive training will be provided
  
• Ability to work cooperatively with staff and clients.
  
• Reading, counting, sorting, & recording skills.
  

APPLY IN PERSON OR ONLINE ONLY. 
1717 Lawson St, Durham, NC 27703
ww.deci.org

NO PHONE CALLED PLEASE. This post will be taken down when position is filled.

Submit Resume

Part-time Production Worker  27.5 hours a week

M-F 8:20 - 2:20pm   OR   10am - 4pm
​ESSENTIAL DUTIES, RESPONSIBILITIES AND EXPECTATIONS

• Perform production tasks under close direction following detailed instructions. Perform well-defined routine duties according to quantity and quality goals. May require repeating motor actions for extended periods.
• Assist in keeping clean and orderly work area; maintain all property, equipment, tools and products in good condition.
• Follow applicable quality procedures and work instructions; always be aware of safety and immediately report any unsafe working conditions to the supervisor or administration. Report all accidents or incidents within 1 hour to supervisor or administration.
• Move and handle production supplies as required. Move and transport materials and finished product between work areas and dock areas as needed.  Load and unload trailers.
• Perform material handling duties under close direction requiring basic use of hand jacks, bailer, banding machine.
• Conduct repetitive inspections following standardized methods.  Visually inspect parts and kits for missing parts, defects, product damage or visual quality problems under direction & supervision.
• Counting and recording duties for verification purposes.
• Regular attendance is required.
• Participate in DECI-sponsored training as assigned
• Other duties as assigned.

 
QUALIFICATIONS

• No education or experience required.  Some training is preferred.  Comprehensive training will be provided
• Ability to work cooperatively with staff and clients.
• Reading, counting, sorting, & recording skills.
• Physical ability to carry, move or lift at least twenty-five pounds; bend; crouch; kneel; stoop and walk
• Fluency in English language
• Reliable transportation

APPLY IN PERSON OR ONLINE ONLY. 
1717 Lawson St, Durham, NC 27703
ww.deci.org

NO PHONE CALLED PLEASE. This post will be taken down when position is filled.

Submit Resume

Quality Assurance

M-F  8:15am - 4:15pm
​ESSENTIAL DUTIES, RESPONSIBILITIES AND EXPECTATIONS

• Continual development, expansion, implementation and maintenance of DECI’s ISO-registered quality system.  
• Analyze DECI’s quality system to identify opportunities to streamline or improve the system.
• Work with all production staff to assure work quality and encourage creativity to facilitate ongoing quality system improvement.
• Advise manager and administration on issues related to the quality system.
• Develop, approve and thereby become automatically qualified on all written work instructions.  Follow all applicable quality procedures and work instructions.
• Preventative and Corrective Action Coordinator.
• Analyze quality data and generate reports as needed by staff and management.
• Develop and conduct training programs for production staff on issues that affect quality.
• Ensure efficiency and job quality by working closely with supervisors and managers on workstation layout and production procedures. 
• Assist department coordinators and manager in design of process for production.
• Work with customers to learn their needs for quality of product and service.
• Compile quality data throughout DECI and generate meaningful reports/charts for use by supervisors, management and administration.  Analyze and interpret data as needed.
• Collaborate with stockroom and production staff to ensure compliance with part specifications.
• Schedule and supervise DECI’s internal audit process.
• Consistently demonstrate an appreciation for accuracy.
• Work cooperatively and professionally with DECI staff, clients and outside business contacts.  Maintain good public relations with customers and professional contacts.
• Other duties and projects as assigned.

 
QUALIFICATIONS

• Bachelor degree in a related field, or five years minimum related experience in quality control, production, and industrial engineering or management. Needs broad background in Quality Assurance
• Experience in developing and implementing a quality assurance program (ISO 9000 familiarity)
• Ability to use: flow process charting, work simplification, ergonomic principles, time study methods, and statistical process control
• Development of documents and procedures that assure and monitor quality
• Ability to conceive and implement new methods of improving quality and efficiency
• Supervisory experience in a production environment is desirable
• Understanding of confidentiality regulations and rehabilitation concepts
• Auditing experience preferred
• Physical capacity sufficient to lift thirty-five pounds
• Reliable transportation

​APPLY IN PERSON OR ONLINE ONLY. 
1717 Lawson St, Durham, NC 27703
ww.deci.org

NO PHONE CALLED PLEASE. This post will be taken down when position is filled.

Submit Resume

Customer Service Representative


M-F   8:15am – 4:15pm
ESSENTIAL DUTIES, RESPONSIBILITIES AND EXPECTATIONS

• Work with customer service staff to coordinate activities to meet customer requirements and quality goals.
• Act as customer service liaison: handle internal and external customer needs and requests.
• Respond to customer inquiries regarding status of orders, product selection, placement of orders for standard products or services, complaints (including returns), shortages and adjustments, expediting, order acknowledgements and requests for information.
• Analyze computerized data and generate reports as needed by production staff and management.
• Enter customer orders into system to accomplish effective distribution of income to appropriate department to ensure proper movement of inventory and accurate shipping instructions.
• Generate and provide documentation to customers to facilitate delivery and payment for products.
• Communicate with production staff regarding new/additional production needs.
• Develop and utilize in-depth understanding of the various aspects of quality/production, including how it relates to our manufacturing software system.  Report results as required.
• Assist department in streamlining production information and creating an integrated quality system.
• May act as an Internal Auditor and/or Document and Data Control Coordinator for ISO-registered quality management system.
• Resolve accounts payable issues on freight bills pertaining to shipment/receipt of customer-owned product.
• Work cooperatively and professionally with DECI staff, clients and outside business contacts.  Maintain good public relations with customers and professional contacts.
• Follow applicable quality procedures and work instructions.
• Use database and/or spreadsheet programs to assemble data and reports in efficient manner.
• Provide backup support in department as needed.
• Assist with audits in DECI’s internal audit process.
• Other duties as assigned.

QUALIFICATIONS

• Bachelor’s or Associate’s degree preferred or five years minimum related experience in customer service in an industrial setting, inventory control or purchasing
• Effective communication skills and ability to work cooperatively and effectively with people of all levels
• Excellent analysis/inventory tracking skills and the ability to use available computer programs for tasks related to production and materials management
• Detailed-oriented, strong organizational skills, ability to maintain easy accessibility to records & information
• Ability to follow verbal and written instructions and work independently yet flexible in working with project group
• Reliable transportation
• Physical capacity sufficient to lift 35 pounds

APPLY IN PERSON OR ONLINE ONLY. 
1717 Lawson St, Durham, NC 27703
ww.deci.org

NO PHONE CALLED PLEASE. This post will be taken down when position is filled.

Submit Resume

Production Temporary

M-F 8:30am-4pm (With unpaid 30 minute lunch)
DECI is seeking dependable people to perform physical production work on a temporary basis.  Individuals who believe they are generally good-natured, respectful, responsible and available to work M-F without unexpected absences should contact one of the following Temporary Staffing Agencies for more details about temporary work at DECI:
S&L Staffing, Greensboro
Headway Staffing, Raleigh